San Jose Phone Shop accused of Overcharging Customers – Video from CBS

May 17, 2010

This story came from a victim.

This happened to me and I believed for all Vietnamese customers that have been signed a new contract or renew cell phone with Global Air.  When I came to renew my contract and get the new FREE phone, they gave me a free phone and they used my SSN to order the very expensive I-phone cost couples hundred dollars to ship it to their address without your permission and you don’t even know what’s going on.  When I found out, I talked to them and they told me that was their business. They used customer’s SSN to make money for them and Vietnamese people don’t want to make a big deal of it.  They keep continue do that for many years so they could afford many store branches in San Jose.  My lesson was never do business with GLOBAL AIR COMMUNICATION anymore, go directly to the phone company to sign a new contract or renew your contract. Otherwise, one day you would have to pay a big bill from any phone carrier that you have never sign a contract with. So BE CAREFUL!

-Loan

Sue Kwon reports complaints that cell phone store Global Air in San Jose has signed up for customers for lines that they didn’t want.

Link To Video

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